New Social Security Commissioner pledges to fix customer service crisis

Washington, D.C. – Martin O’Malley, President Biden’s nominee for the role of Social Security Commissioner, aims to address the flaws and customer service crisis plaguing the agency. O’Malley, who previously ran for president with a plan to expand the program, now seeks to focus on revitalizing current operations rather than making sweeping changes. During his confirmation hearing, O’Malley highlighted the pressing need to improve customer service, emphasizing that the agency has been without a permanent …

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Banking In-Person: The Unseen Benefits for Retirees

In the digital transformation era, where online and mobile banking dominates, we rapidly move towards an increasingly digitized financial world. However, amidst the tech-driven convenience, retirees should notice the myriad benefits of traditional, in-person banking, particularly.  Retirees, having spent much of their lives in a pre-digital era, often appreciate and understand the value of face-to-face interaction. For them, banking is more than just monetary transactions; it’s about building relationships, trust, and understanding. This sense of …

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